About Us
Discover the TM-tech support advantage – a blend of experience, dedication, and customer-centricity that sets us apart in the IT landscape.
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Greetings, I’m Terry Medford, the founder of this company established in 2006. Observing gaps in the IT industry—confusing communication, lacking customer focus, outdated solutions, and questionable reliability—I was compelled to bring about change. Our mission is clear: elevate client experiences. We prioritize excellent customer service, instilling confidence and support. Staying abreast of cutting-edge technologies, we tailor solutions to meet client needs. Through strong client relationships and unwavering commitment to quality, we aim to make a positive impact on their businesses.
Helping to Keep Businesses Running
From the beginning, we’ve always been there for clients with systems that kept them working smarter, not harder.
Forward Thinking
We keep ourselves updated on the latest technology and trends to make sure your solutions are tailored to give you a competive edge on your compitition.
Preventative Maintenance
The best way to ensure our customers are well taken care of is to take care of the systems they use. This results in fewer service calls, which saves them time and money.
Customer Support
Support when you need us. We are driven to keep you up and running, this means support in a timely manner.
About the Founder
Hello, my name is Terry Medford and I am the founder of this company, which was established in 2006. As an IT professional, I noticed that many companies in our field were falling short in a few key areas: communication was confusing, customer satisfaction wasn’t a top priority, solutions were outdated, and reliability was questionable.
I was inspired to change this by providing a better experience for our clients.
We are passionate about providing excellent customer service and helping our clients feel confident and supported. Our goal is to stay up-to-date on the latest technologies and provide solutions that are tailored to meet our clients’ needs. We believe that by building strong relationships with our clients and consistently delivering high-quality services, we can make a positive impact on their businesses.
Who is TM Tech Support
Welcome to our company! We’re a team of experienced IT professionals who have been providing reliable service to businesses and homes in the Tri-County area of Florida since 2006. Our mission is to provide understandable IT solutions with world-class customer support and satisfaction, and we achieve this by building long-lasting relationships with our clients.
Our comprehensive range of services caters to every type of IT need. For businesses, we offer top-notch IT support for your staff, including remote assistance, computer and network upgrades, installation of security cameras, server management, and maintenance of VoIP phone systems. We pride ourselves on being a full-service IT support team that helps businesses thrive and grow.
Our network designs are customized to meet each client’s unique requirements, with the right amount of future-proofing built in while keeping within a reasonable budget. Over the years, we have kept up with the latest technological trends and offered cost-effective solutions to ensure our clients stay ahead of the game.
Whether you’re a business or a homeowner, we’re here to help. If you need to establish or improve your computer network, look no further. Contact us today and let us take care of your IT needs so you can focus on what really matters.
Who is
TM Tech Support
Welcome to TM Tech Support, your trusted IT experts serving the Tri-County area since 2006. Committed to delivering understandable IT solutions and exceptional customer support, we build lasting relationships with our clients. Our comprehensive services cater to businesses, offering top-notch IT support, remote assistance, upgrades, security camera installation, server management, and VoIP phone system maintenance. Proudly serving as a full-service IT support team, we specialize in custom network designs that balance future-proofing with budget constraints. Continuously adapting to technological trends, we provide cost-effective solutions, ensuring our clients stay ahead.
Why Choose Us
At TM-tech support, we bring more than just technical expertise.
Expert Consultation
We offer insightful consultations to understand your specific requirements, ensuring we provide tailored solutions that align with your business objectives.
Comprehensive IT Solutions
Leverage our expertise to streamline your technology infrastructure, enhance efficiency, and drive sustainable growth.
Industry Certified
Our team comprises IT professionals with over 25 years of combined experience. Trust us to bring unparalleled expertise to the table, ensuring the success of your IT projects.
What Clients Say
Terry has been an invaluable resource for me in my small business over the course of many years. He always comes up with a creative solution to my problems, even those described as "well...that's weird" (of which there were several). Terry is calm when I am panicked. He is very humble although he is extremely knowledgeable. He's always up to date on the latest things that are coming out (and where to get them). And he willingly and patiently explains the technical stuff, making me more able to handle the next issue that comes up myself. I give him the highest of recommendations!